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International Shipping & Returns

Shipping

Shipping rates are calculated by weight, location and the shipping speed you select during checkout.  

International Customers (Outside the US)

We currently ship to international customers! Simple select the products you want and process your order as you normally would.  Using PayPal will help international orders process faster.  

NOTE: If you get an error message when trying to process your order, email your order details (products you want and FULL shipping address) to support@greenbeautyproducts.com 

How to Fill out Billing and Shipping Address for Popular International Orders 

  United Kingdom
*Adress Line 1: Name of house or flat community complex if applicable.  If not, use this section for your house or flat number and street name  
Adress Line 2: Any other additional/extra information 
*Suburb/City: Town/City Name example - Hackney
*Country: United Kingdom
*State/Province: Region example - Dunbartonshire (Dumbarton)
*Zip/Postcode: Postal Code example - E9 6GL

 

  Canada 
*Adress Line 1: Name of house or apartment community complex if applicable.  If not, use this section for your house or apartment number and street name  
Adress Line 2: Any other additional/extra information 
*Suburb/City: City Example - Arnprior
*Country: Canada 
*State/Province: Example - Ontario
*Zip/Postcode: Postal Code example - K2S 0Z7

 

  Jamaica - Urban Area Jamaica - Rural Areas
*Adress Line 1: Name of house or apartment community complex if applicable.  If not, use this section for your house or apartment number and street name   Name of house or apartment community complex if applicable.  If not, use this section for your house or apartment number and street name  
Adress Line 2: Any other additional/extra information  Any other additional/extra information 
*Suburb/City: Kingston Zoning Example - Kingston 10  Parish Example - Saint Ann 
*Country: Jamaica  Jamaica 
State/Province: Locality Example - Kingston, Port Royal  Locality Example - Alexandria
*Zip/Postcode: Zip Code Example - JMAKN05 Zip Code Example - JMCAN01

 

Returns Policy

Unless stated otherwise, you may return “only” new, unopened items within 15 days of receiving your original order for a store credit in the form of a virtual gift card (minus shipping cost). Shipping costs are not refundable for any returns.  You should expect to receive your store credit within three to four weeks of giving your package to the return shipper. However, in most cases you will receive a store credit more quickly.  This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes to issue the store credit (2 to 4 business days).  If you need to return a new and unopened item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your store credit once we’ve received and processed the returned item.  Part of GreenBeauty's mission is to provide you with high quality, sanitary products that produce results. With that said, our return policy will insure that we are upholding this mission.

Reasons for a return:

~ Received Wrong Product

~ Wrong Product Ordered

~ There Was A Problem With The Product

Return Address:

GreenBeauty 

1 Little West 12th street

New York, NY 10014

 

 

 



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